Keyboard shortcuts

Press or to navigate between chapters

Press S or / to search in the book

Press ? to show this help

Press Esc to hide this help

Goods Receipts

A goods receipt records the physical delivery of goods against a purchase order. It tracks what was delivered, what was accepted after inspection, and what was rejected, and it automatically updates your stock levels upon completion.

Creating a Goods Receipt

When a delivery arrives:

  1. Navigate to Procurement > Goods Receipts in the sidebar.
  2. Click New Goods Receipt.
  3. Fill in the receipt details:
    • Receipt Number — A unique identifier (e.g., GR-2026-001).
    • Purchase Order — Select the PO this delivery is for. Only Confirmed and Partial POs are available.
    • Receipt Date — The date the delivery was received.
    • Carrier — The shipping carrier (optional).
    • Tracking Number — The carrier’s tracking reference (optional).
    • Delivery Note — The supplier’s packing slip reference (optional).
  4. Click Create to save the receipt in DRAFT status.

Recording Received Items

After creating the receipt, record what was delivered:

  1. Click the Lines action on the receipt row.
  2. Click Add Line for each item in the delivery:
    • PO Line ID — The purchase order line this item corresponds to.
    • Quantity Received — The total number of items physically delivered.
    • Quantity Accepted — Items that passed inspection.
    • Quantity Rejected — Items that failed inspection.
    • Rejection Reason — Why items were rejected (e.g., “Damaged in transit”, “Wrong specification”).
  3. You can edit lines while the receipt is in Draft or In Progress status.

Important: When completing a receipt, each line must be fully resolved — the accepted quantity plus the rejected quantity must equal the received quantity.

Goods Receipt Lifecycle

StatusMeaning
DraftCreated but not started. You can edit details and lines.
In ProgressGoods are being unloaded, counted, and inspected.
CompletedAll items received and inspected. Stock levels updated.
CancelledThe receipt was voided (e.g., delivery refused).

Processing a Delivery

  1. Start Receiving — Click the Start action to begin processing. The status changes to In Progress and you are recorded as the person processing the receipt.
  2. Add/Edit Lines — Record the quantities received, accepted, and rejected for each item.
  3. Complete — When all items are accounted for, click the Complete action. This triggers several automatic updates:
    • The purchase order line quantities are updated to reflect what was accepted.
    • The purchase order status is updated (to Partial if some items are outstanding, or Completed if everything is received).
    • Stock movement records are created in the system.
    • Your warehouse stock levels are incremented with the accepted quantities.

Partial Deliveries

A single purchase order can have multiple goods receipts. If a supplier delivers in batches:

  • Create a separate goods receipt for each delivery.
  • Each receipt increments the PO line received quantities.
  • The PO status automatically progresses from Confirmed to Partial to Completed as deliveries are recorded.

Rejected Items

Items that fail inspection are recorded with a rejection reason. Rejected quantities:

  • Do not count towards the PO line’s received quantity.
  • Do not affect your stock levels.
  • Are tracked for supplier performance evaluation.

Cancelling

You can cancel a goods receipt while it is in Draft or In Progress status. Completed receipts cannot be cancelled because stock levels have already been updated.