A product shows in your store once you list it. A listing is only the product, its link in your store and its place in your order: its name, photos, price and stock are read from the product, the store’s price list and the store’s warehouse every time a buyer looks. Change a price or receive stock, and the store shows it straight away.
Add products to the store
The quickest way is from the products you already have:
- Open Inventory, then Products.
- Tick the products you want to sell online. Search first to narrow the list.
- Click Add to the store, then Confirm.
The message says how many were added. A product already in the store is left as it is, and one that was unlisted is listed again. A bundle or a service cannot be sold online, and the message says so rather than adding it.
To add a single product, open Online Store, then Listings, click New, pick the product and click Save.
The listings page
Online Store › Listings shows every product in your store, in your order:
- Photo: the product’s main photo.
- Product and Link: the product’s name, and its part of the address in your store. The link is made from the product’s name when you list it and does not follow a rename, so a link a buyer shared keeps working.
- Price: the price a buyer pays, with
TVAincluded, from the store’s price list. For a product with variants, the lowest of them. - In stock: what the store’s warehouse can sell now. For a product with variants, all of them together.
- Showing: Yes when buyers can see it, Not listed when you took it off, and otherwise every reason it is hidden.
Use Filters on Showing to see, for instance, every product still waiting for a photo.
Why a product is not showing
A listed product is hidden while one of these is true. Each is the product’s or the store’s to fix, not the listing’s:
| Showing reads | What it means | What to do |
|---|---|---|
| Store not open | The store is a draft, paused or suspended | Open the store, or reopen it |
| Product inactive | The product itself is inactive | Reactivate the product, or unlist it |
| Not sold online | It is a bundle or a service, which cannot be sent to a buyer | Unlist it |
| No active variant | None of the product’s variants is active | Activate a variant |
| No photo | The product has no photo | Add one in the product’s Photos tab |
| No price | The store’s price list has no price above zero for it | Price the product in the list |
Being out of stock does not hide a product. It shows as out of stock, because a buyer who follows a shared link should learn that it is sold out, not find nothing at all.
You can list a product before it has a photo or a price: it waits in the store, with its reason beside it, until you add them.
Put your products in order, or take one off
Open a listing and click Edit:
- Position sets its place, lowest first. Saving a place moves the listings from that place down
by one, so to put a product first, give it position
0. - Link can be changed, with lowercase letters, digits and single hyphens. A link a buyer already shared stops working when you do, so change it only when you must.
To take a product off the store, open its listing and choose Unlist in the ⋮ menu. It keeps its link, and List puts it back. Delete removes it for good and frees its link.
The store’s home
Online Store opens on two blocks: your store, with where it stands and its link, and Not showing, which counts the listed products buyers cannot see by reason. Click a reason to open the listings it hides.